Privacy Policy (GDPR)
Effective Date: Apr 30th, 2025.
At Tems Properties, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you interact with our website — www.temsproperty.com — and our property consultancy services.
Who We Are
Tems Properties is a property sales consultancy based in Ghana. We assist individuals with buying, selling, and renting residential properties across Ghana.
What Information We Collect
We may collect and process the following types of personal data:
- Contact Information (e.g., name, email address, phone number)
- Property Preferences (e.g., location, type of property, budget range)
- Transactional Information (e.g., property listings viewed or inquiries made)
- Communication Data (e.g., messages sent through our website or customer service channels)
- Technical Data (e.g., IP address, browser type, device used, and cookies)
How We Use Your Data
We process your data to:
- Provide property consultancy services
- Respond to inquiries and follow up on requests
- Match clients with relevant property listings
- Send updates, offers, and new listings (with your consent)
- Improve our website and marketing efforts
- Comply with legal obligations
Legal Basis for Processing
We process your data under the following legal grounds:
- Your consent (e.g., for email marketing)
- Contractual necessity (e.g., to respond to your inquiry or provide services)
- Legitimate interests (e.g., improving our service or detecting fraud)
- Legal obligations (e.g., compliance with regulatory requirements)
How We Share Your Data
We may share your data with:
- Trusted third-party service providers (e.g., hosting, analytics, or communication platforms)
- Legal and regulatory authorities, where required
- Property partners or agents we collaborate with (only when relevant to your inquiry)
We do not sell your data to third parties.
Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or accounting requirements.
Your Rights (under GDPR)
As a data subject, you have the right to:
- Access your personal data
- Correct or update your data
- Request data deletion (“right to be forgotten”)
- Object to or restrict certain types of data processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority (if in the EU)
If you wish to exercise any of your rights, contact us at: info@temsproperty.com
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have any questions or concerns about this policy or your personal data, please contact us: info@temsproperty.com